In cases of reservation/cancellation requests for accommodation or conference services with bank transfer payment type you need to send the following documents:
1. Signed and stamped reservation request on of the Company letterhead
2. Scanned copies of registration documents of the company:
- extract from the Unified State Register;
- evidence of VAT;
- bank details;
- contact details: numbers of tel. and fax, legal and postal address.
3. Tourist tax
- business trip travelers don't pay the tourist tax if they have company’s prescription about employee "Business trip order" with them;
- for the tourist tax not to be included in the bill during the booking, please send a reservation reguest and a scan of "Business trip order". Otherwise, the tourist tax will be included in the bill.
All application forms you can download by the links below:
For amending booking:
For canceling booking:
For all requests please send them to the email address: