If you have any additional questions or need to book a room, you can contact the Alliance reservation department by phone from Monday to Friday from 09.00 to 18.00: 0 800 330 710 or write to us by e-mail: email@example.com. You can also book a room online on the website https://optimahotels.com.ua/uk/
For accommodation from 01.07.2022, cancellation without penalties is carried out 24 hours before arrival. The penalty for late cancellation is 100% for the first night of stay. In case of cancellation of accommodation for more than 5 days, the penalties are 100% of the total cost of accommodation for all days.
The room rate includes: accommodation, breakfast buffet, Wi-Fi, taxes (except for tourist tax). From January 1, 2019, the local council established a tourist tax rate of 0,5% for resident (domestic tourism) and 0,5% for non-resident (inbound tourism) of the minimum wage established by law for January 1 of the reporting year for one person for each day of temporary accomodation of a person at the hotel.
Children under 4 years old are accommodated free of charge in the same room with their parents without extra bed.
If you need to receive an invoice with VAT, company representatives must contact the Alliance booking office to gain access to this hotel. The invoice for services contains 20% VAT.
Optima Club, Priority Guest and Corporate Guest corporate cards are not valid at this hotel.